MS-900: Microsoft 365 Fundamentals
Overview
The MS-900: Microsoft 365 Fundamentals certification is designed for individuals looking to
understand the value, capabilities, and benefits of Microsoft 365 cloud services. It covers core
concepts such as Microsoft 365 services, cloud models, security, compliance, and licensing.
Ideal for business decision-makers, IT support staff, and newcomers to Microsoft 365, this course helps you build foundational knowledge before progressing to administrator or securityfocused roles within the Microsoft 365 ecosystem.
Ideal for business decision-makers, IT support staff, and newcomers to Microsoft 365, this course helps you build foundational knowledge before progressing to administrator or securityfocused roles within the Microsoft 365 ecosystem.
What You’ll Learn
By the end of this course, participants will be able to:
- Understand Microsoft 365 core components, such as Exchange, SharePoint, Teams, and
OneDrive - Explain Microsoft’s cloud service models and modern workplace strategy
- Identify key Microsoft 365 security, compliance, and privacy principles
- Explore Microsoft 365 pricing, support, and licensing options
- Understand how Microsoft 365 enables collaboration, mobility, and productivity
Prerequisites
- No prior Microsoft 365 experience required
- Basic understanding of IT services or cloud terminology is helpful
- Suitable for business professionals, entry-level IT staff, and career switchers
Course Content Outline
1. Describe Cloud Concepts
- Key cloud computing principles
- Benefits and considerations of using cloud services
- Cloud service models (IaaS, PaaS, SaaS)
- Public, private, and hybrid cloud deployments
2. Describe Microsoft 365 Core Services and Concepts
- Overview of Microsoft 365 productivity apps and services
- Microsoft Teams, SharePoint, OneDrive, Outlook, and Exchange Online
- Microsoft 365 suite options: Business, Enterprise, and Education
- Modern desktop concepts and deployment
3. Explain Security, Compliance, Privacy, and Trust in Microsoft 365
- Security solutions: Microsoft Defender, Secure Score, MFA
- Compliance tools and risk management features
- Identity and access management
- Microsoft 365 privacy and trust principles
4. Describe Microsoft 365 Pricing and Support
- Subscription models and billing options
- Licensing models for businesses and enterprises
- Microsoft support offerings and service-level agreements (SLAs)
- Planning Microsoft 365 adoption